Describing ways of identifying and meeting development needs Essay

Self mind is an attribute that allows an employee to take ownership of a particular bea of their psycheal, academic or work based life. Self discernment means an employee fork out have to review their actions, skills, strengths, weaknesses, key activities and so forth and be able to provide themselves with a summary evaluation. This can hence be utilize as part of an appraisal to give the employee their own opportunity to identify their strengths and weaknesses. This go out then be incorporated into the formal appraisal process. Self assessment should also be used by an employee to determine different faults in others.This pass on allow different employees to interact as it forget avail each other to modify if they discuss each others faults and how they could improve. It is up to an employee to choose what they wish to reveal about themselves. These qualities tend to be revealed through body language, and so it is important that when assessing other employees that they only be showing you what they want you to fix. Why this is important in a blood is because it is a skill allowing understanding of other employees attitudes and how their personal show whitethorn be different from their personalities.This will supporter communication and configuration a trust at bottom each employee. Formal Reports By an employee producing reports for the employer this allows the employer to see how they are performing indoors the organisation. This means in combination with a properly conducted appraisal, these notes will garner a powerful tool to attention employees progress in their job and also suffice them to make improvements to their work. This will therefore add to an employees self value and will make their job more satisfying.Within these reports can list decisions of whether an employee will be made to train, redirect their energies through promotion, demotion or sideship canal moves. If by whatever chance the employer states that the employee s behaviour is less than satisfactory this may be recorded, also along with targets that are expected to be achieved and that the employee had agreed to meet. These reports should help the employee and employer focus on the key aspects of what skills will be required and then how they can be improved. Customer FeedbackCustomer feedback is integrity of the greatest ways to identify knowledge needs. This is data that can be captured by a customer. Such as how the customer feels about a specific product, advantage in terms of quality, availability, expense etc. This feedback can then be used to identify personal developments that need to be improved. An example of this may be a hotel chain, asking customers to complete a questionnaire about the levels of how convenient they were with the service they received. This can reflect well or badly on certain groups within the business e. g.bar/restaurant staff, house safekeeping staff, receptionist staff etc. Other examples such as a help desk may invite users to compliment on the guidance they were given. This is a really important way of a business helping staff members to improve their personalities, skills etc. Performance Data Some organisations can collect culture about a certain employee over a period of conviction and review this execution of instrument information with the employee. Performance such as how quickly an employee performs their work or how me really items they sold etc. An example of this could be a checkout worker in a supermarket.The rate of performance could be recorded by how many items they scan, how many customers they serve during their shift, what turn a profit they made etc. These measures however when taken in isolation mogul not always be accurate or fair as unmatchable customer may buy a lot of gilded items but in a colossal proportion of products. This would therefore result in a slower scanning process. If a product has been cognize as being damaged this would also slo w the process of a transaction as an employee would have to leave their workstation to retrieve the same unmarred product.For this type of method to improve skills it has to be recorded in large sample. This is so the sample can be classified as the spotless population. This means over a long period of time one checkout employee can be compared a throw outst another. Appraisal Records This type of method is used to identify an employees performance of work throughout a month, tendency etc. This will allow the employee to focus on their strongest points and weakest points. This will then help the employee to focus on targets they want to meet in the future, whether this is their time e. g. handing in a project on a set deadline etc.Addressing Development Needs Job Shadowing This will involve functional with an employee or other individuals whilst observing and analysing their job role. This will help employees gain more of an understanding of certain job roles and how procedure s/tasks are carried out. Job shadow will give prospective employees an insight to the stresses and strains of a particular job. This will then help develop the skills needed to cope with workload and any interruptions that may occur within the working environment. In some cases the person who is being shadowed may do a sackning definition on what is happening.This is sometimes not practical though as theyre maybe others such as customers, suppliers etc, who would overhear the conversation which could be very confidential. In this case, a debriefing session may be performed later the tutorial to explain what happened. Formal Courses To meet some specific development needs it may be important to attend a course programme to develop knowledge, base skills and understanding. These courses may be run by other organisations or be in-house training that the employees organisation would run themselves.These courses may lead to qualifications which will have to be obtained passing an exa mination. Examinations that are taken by bankers and insurance companies are set to establish a standard set of knowledge and performance that would be suitable within that industry. For Example, within the ICT industry, Microsoft offers a number of qualifications that can confirm understanding of one or more of their products. By obtaining one of these qualifications will improve an employees level of expertise. This will help an employee become more advanced within their career enabling them to work better within their qualified job.